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Hear From Our Clients

Adirondack Medical Center

Adirondack Medical Center recently engaged M.S. Hall & Associates to submit prior years Medicare bad debts. We were pleasantly surprised when they informed us that they identified in excess of $2,000,000 of previously unclaimed Medicare bad debts.

M.S. Hall & Associates reimbursement and data analytics services have proven to be a great value to Adirondack Medical Center.

We have experienced a very beneficial relationship with M.S. Hall & Associates and highly recommend their services. Their knowledge and expertise is superb, and their integrity is second to none.”

Tristan Glanville, CHFP
VP of Finance / CFO
Adirondack Medical Center
Saranac Lake, New York

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 Delaware Valley Hospital

Delaware Valley Hospital (DVH) is a 25-bed Critical Access Hospital located in the southern-tier of New York. DVH has been working with M.S. Hall & Associates since April 2005, and during that time M.S. Hall & Associates has been most helpful in assisting our facility in identifying over $1,900,000 of additional revenues. Also, their data analytics staff worked with our revenue cycle personnel and identified an additional $237,000 of Medicare bad debt for a single cost report year.

In addition, M.S. Hall & Associates continually assures that our Medicare per diems are up to date and accurate, and reviews our Medicaid rate for accuracy and possible appeals. M.S. Hall & Associates continues to prepare our cost reports, reviews all third party correspondence, also assists us during our year end independent audit and third party audits. I find M.S. Hall & Associates to be most responsive to our requests and always treats us in the most professional and respectful way.”

Paul Summers
Chief Executive Officer
Delaware Valley Hospital
Walton, New York

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Ellenville Regional Hospital

As the Chief Financial Officer of Ellenville Regional Hospital , it has been my pleasure to work with M.S. Hall & Associates since 2010. I have found Mark Hall and his staff to be highly skilled and knowledgeable in Critical Access Hospital reimbursement.

Our association with M.S. Hall & Associates has enabled us to maximize our reimbursement within Medicare and Medicaid guidelines. In reviewing our cost reports, M.S. Hall & Associates was able to recoup $900,000 for Ellenville Regional Hospital. In addition, their data analytics personnel identified an additional $160,000 of Medicare bad debts for two cost report years.

Not having the resources of a larger hospital puts rural hospitals at a disadvantage when it comes to affording staff specialized in reimbursement. With M.S. Hall & Associates, we are able to fill this need within our budgetary constraints.

I recommend M.S. Hall & Associates without hesitation.”

Bob Rue
Interim Chief Financial Officer
Ellenville Regional Hospital
Ellenville, New York

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Inter-Lakes Health

“M.S. Hall & Associates has worked with Inter-Lakes Health, which is comprised of a Critical Access Hospital and Free Standing Skilled Nursing Facility over the last 3 years, and has been an integral part of our reimbursement strategy. I found M.S. Hall & Associates extremely knowledgeable with respect to all Third Party reimbursement regulations, especially with regards to Medicare and New York State , for both the Hospital and the SNF.

Over the period, M.S. Hall & Associates has increased our cash flow over $1,500,000, and has worked extremely well with the staff.

Always, the gentlemen and real professionals, I would highly recommend M.S. Hall & Associates for their reimbursement expertise to help maximize the correct cash due your facility.”

Alan Chardavoyne
CFO
Inter-Lakes Health
Ticonderoga, New York

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Kingsbrook Jewish Medical Center / Rutland Nursing Home

Rutland Nursing Home  is a 538-bed skilled nursing facility (inclusive of a 32-bed Specialty Pediatrics unit and a 22-bed Ventilator unit) located on the Kingsbrook Jewish Medical Center campus in Brooklyn, New York.  M.S. Hall & Associates was of invaluable assistance to us. Rutland Nursing Home was served a notice of a $7,500,000 liability related to a Medicaid dropped services audit.  M.S. Hall & Associates, with their thorough knowledge of the Hospital and the Nursing home, and our shared services agreements, were able to work with the Medicaid auditor and prove that although the services weren’t specifically denoted on the RHCF-4 they were in fact being performed.  M.S. Hall & Associates resubmitted a revised RHCF-4 and worked with our auditors in the re-certification of the revised cost report.  In the end, the liability was ultimately eliminated.

In addition, M.S. Hall & Associates appealed our adult day healthcare Medicaid rate which has resulted in a rate that more closely resembles our budgeted rate, thereby avoiding another Medicaid liability.  Lastly, M.S. Hall & Associatescontinues as our consultant in regards to nursing home and adult day healthcare cost report submissions, appeals, and rate reviews.  I don’t think we would have been as successful if we hadn’t engaged M.S. Hall & Associates for their services.”

Thecla Roccanova
Director of Budget & Reimbursement
Kingsbrook Jewish Medical Center / Rutland Nursing Home
Brooklyn, New York

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Margaretville Memorial Hospital

Margaretville Memorial Hospital is a non-profit 15-bed Critical Access Hospital in addition to Mountainside Residential Care Center, an 82-bed hospital based nursing home which is adjacent to the hospital.

M.S. Hall & Associates identified reimbursement opportunities related to critical access cost reporting and filed numerous appeals for the hospital, which ultimately resulted in additional reimbursement for the hospital. M.S. Hall & Associates also helped with adjustments on a subsequent year cost report and trained staff to make the adjustment on cost reports going forward.

M.S. Hall & Associates is very knowledgeable in Critical Access Hospital reimbursement and has always provided the hospital with prompt, professional services. We highly recommend M.S. Hall & Associates.”

Catherine Legg
Director of Budget and Reimbursement
Margaretville Memorial Hospital
Margaretville, New York

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Our Lady of Lourdes Memorial Hospital

“Since 2012, Our Lady of Lourdes Memorial Hospital (a Rural Referral Center Teaching Facility) has outsourced its entire Reimbursement function to the team of Westmoreland Consulting and M.S. Hall & Associates. We couldn’t be more pleased. This approach was enabled us to have direct access to a number of individuals with very different areas of expertise.

Their data analytics team was a critical and necessary part of our ability to address the many nuances associated with a 18-month HCRA Audit. Where this team’s expertise in HCRA regulations and their ability to mine our A/R system has saved us millions in potential paybacks. Their work with current and past years’ cost reports has also added millions to our bottom line. Identifying additional DSH days, correctly identifying and supporting Medicare bad debts, improving reporting to enhance NY Pool Receipts, and the list goes on and on. Our current contract has one more year to go and I certainly intend to renew it.”

John de Koff, CPA, FHFMA
Controller
Our Lady of Lourdes Memorial Hospital, Inc.
Binghamton, New York

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Rutland Nursing Home

Rutland Nursing Home is a 538-bed skilled nursing facility (inclusive of a 32-bed Specialty Pediatrics unit and a 22-bed Ventilator unit) located on the Kingsbrook Jewish Medical Center campus in Brooklyn, New York. M.S. Hall & Associates was of the invaluable assistance to us. Rutland Nursing Home was served a notice of $7,500,000 liability related to a Medicaid dropped service audit. M.S. Hall & Associates, with their thorough knowledge of the hospital and the nursing home, were able to work with the Medicaid auditor and prove that although the services weren’t specifically denoted on the RHCF-4 they were in fact being performed. M.S. Hall & Associates resubmitted a revised RHCF-4 and worked with our auditors to re-certify of the revised cost report. As a result the liability was ultimately eliminated.

In addition, M.S. Hall & Associates appealed our adult day healthcare Medicaid rate which has resulted in a rate that more closely resembles our budgeted rate, thereby avoiding another Medicaid liability. Lastly, M.S. Hall & Associates continues as our consultant in regards to nursing home and adult day healthcare cost report submissions, appeals and rate reviews. I don’t think we would have been as successful if we hadn’t engaged M.S. Hall & Associates of their services”

Thecla Roccanova
Director of Budget & Reimbursement
Kingsbrook Jewish Medical Center / Rutland Nursing Home
Brooklyn, New York

 

 

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